Oh yes, this week’s Ranty Friday is all about passports and the nonsense unfathomable form we have to fill in
Now I like to think of myself as relatively intelligent. I dont have a maths GCSE and I am rubbish at grammar but I get by. English is my first language so red tape and form filling is relatively straight forward generally.
Until it comes to filling in passport applications.
J needs a new one as his runs out in July, just as he is about to need it for a trip of a lifetime to Kenya. We got the forms and because I have had major issues with forms in the past I followed the notes pamphlet to the letter. It told me that for a renewal I needed to fill in Sections 1, 2, 3, 4 and 9. Which I duly did. Double checking everything, using my best hand writing and ensuring it was a black pen. J signed it. I then dispatched him to the Post Office to queue for fourteen hours as it is the only Post Office for miles around. We paid £8.75 for the “Check and Send” service, along with the extortinate passport fee.
And we waited.
Except on Saturday the form came back because the bit about nationality had not been completed.
Now wait a minute.
Nowhere in the notes did it say that this needed to be completed on a renewal.
And since J was a British citizen when we last filled in his passport that can hardly have changed in the last five years, can it?
But not only that but they need MY passport information.
And his father’s.
Who lives 300 miles away
All information they already have. Information that has not changed since the last application was made.
Right, let’s fill in that section of the form then. Oh no, but wait. They didn’t bother to send the old form back to me so I could complete the missing section. Oh no, that would be far too clever. They sent a new blank form.
So I have had to fill in the entire thing again.
Except the bit about the existing passport which I CAN’T FILL IN BECAUSE THEY KEPT THE PASSPORT.
I mean FFS how complicated does this need to be? He has had three passports already. We are repeating information that is already stored on a computer.
And what is the point of paying the £8.75 if even they can’t get it right.
And when the experts can’t get it right surely there is something wrong.
Passport image courtesy of Shutterstock