Last week I had a meeting in a hotel (stop smirking at the back!) where we perched in Reception for a couple of hours to have an offline discussion and do a bit of recruiting. I don’t get to see my main client that often as both our jobs are fairly mobile, and she’s not my only client. Plus, well I often have important Tweets to send
Now, I like to keep on top of things even during meetings, so I had my laptop open and was checking emails.
We weren’t freeloading – we bought coffees and pastries at their hugely inflated prices. But then we had to pay £15 for an hour of internet usage.
I don’t pay that at home for a whole Month, so how come a hotel thinks they can charge EACH customer £15 per hour?
Obviously the rate for commercial premises must be much higher because Costa and Starbucks also charge…….oh, nothing.
Do you know, that when you hire a meeting room at Hilton, pay for pastries, pay for bottled water, tea and coffee, the internet access is extra? You’re having a meeting! Lots of companies have significant online operations now, so being able to access the internet during a meeting is, for many organisations, a bit like being able to breathe during a meeting. You don’t see them charging extra for oxygen.
Hold on, let’s just pretend I didn’t say that – don’t want them suddenly waking up to a “significant new revenue stream”, do we?
Let’s just go back to that £15 pp ph figure. So if we conservatively estimate that in a 250 room hotel, there are at any hour 10 people accessing the internet, that’s £150 per hour. £3600 PER DAY for a connection that’s bought and paid for.
That sounds like £3.5k of profit per day to me.
For an internet connection, phone line and a few routers (maybe 20?). So it pays for itself in a day. IN A DAY
We’re all in the wrong business…….